Most Common Telephone Interview Questions and Answers Examples [Learn How To PASS a Phone Interview]

Welcome! In this post article you will learn how to pass any kind of telephone/phone interview whatsoever. You will learn most common phone interview questions and more importantly, the suggested answers to make sure you pass your telephone interview.

Now, before we go into those questions and answers, let discuss some important tips for passing your telephone interview.

What is the purpose of a Telephone Interview?

Telephone interview is used to filter out those people the employer doesn’t want to invite along to the Face-To-Face interview, because if you think about it, a Face-To-Face interview takes quite a lot of time. It’s quite expensive in terms of room hire and staff to interview you. So they want to filter out those people they don’t want to invite along to the interview. So you have to make sure that you demonstrate to the interview panel you have the skills, the qualities relevant to do the role and also do you know about their organization.

Important tips for making sure you pass Telephone Interview

  • Tip #1: The types of interview questions used during telephone interviews are extremely common. They are standard and you will learn those questions in this post article.
  • Tip #2: Make sure you know something about their company and also understand the role that you’re being interviewed for.

So when they ask you questions like, what do you know about our company?, Why are you applying for our company? And also tell us what you know about the role and the skills that you have that are a match for it. Above tips is how you need to prepare. So let’s get straight into the telephone interviews and answers examples.

Telephone Questions and Answers Examples

So they give you a ring, you answer the phone. They say, thanks for taking a telephone interview. Let’s commence the interview.

Question #1: Tell me about yourself

This question is pretty much guaranteed during your telephone interview. Here’s a really good example answer that you can use.

Answer Example:  “Ok, I am someone who is driven by three things: job satisfaction, personal achievement and continuous development. I have studied the role carefully and I have the skills, qualities and experience to perform the job to the standards required. I am hardworking, mature, professional and I have lots of experience to draw upon which will ensure I meet the objectives of the role.

I am at the stage in my life where I want to work for one company for a prolonged period of time, and I want to establish myself as a loyal and dedicated member of a team. I feel this role is a great match for me, both personally and professionally. And if you hire me, I will work hard to impress you and complete each task to the best of my abilities.”

That’s a really strong answer that you can use during any telephone interview whatsoever. So let look at the next question of your telephone interview.

Question #2: Why are you applying for this job?

Although this question is easy, it catches a lot of people out. But here’s a really good answer example.

Answer Example: “I am applying for the job for two main reasons. Firstly, I want to work in a role that I can make good use of my skills and qualities, and having studied the person specification, I feel this role is a solid match for those. I don’t want to work in a role where I’m simply going through the motions each day. I want to make a difference whilst I’m in my job and I want to see the results of my hard work.

Secondly, I have researched your organization online and you are obviously enthusiastic. You’re positive about the future and you take pride in the services and products you sell. On that basis, I feel I could stay with you for a long time. Also, the reviews left online by previous and current employees are extremely positive about you and in particular how you treat your staff.”

So that demonstrates you’ve got a couple of reasons why you’re applying for it and you are also more importantly, being complimentary about their organization. Let look at thw next question of your telephone interview.

Question #3: Tell me what you know about the role.

Here’s a really good example answer to that question.

Answer Example: “I spent quite a bit of time reading and analyzing the job description and the person specification to make sure I have the skills and expertize to do the job properly. Now, the main aspects of the role include looking after your customers, taking payments, dealing with email queries, and also making sure I can respond quickly and efficiently whenever your customers need help or advice based around your products or services.

Now, in terms of the key skills required, you are looking for someone who is great at customer service, can act as a positive role model for your company. They can work under pressure, someone who needs little supervision and is able to take responsibility for the daily tasks that form part of the role.”

So that can be used in pretty much any kind of job. Let move on to the ext questions in your telephone interview.

Question #4: What are your biggest strengths?

Pretty much guaranteed during your interview. What are your biggest strengths? really good example answer to this interview question.

Answer Example: “My biggest strengths are being able to carry out lots of jobs and different tasks concurrently. I’m also a very good team worker and feel I can fit into a team well and I always start contributing quickly to the team goals. I also don’t need much supervision and I learn tasks very quickly. Finally, I feel one of my main strengths is that I’m able to see the bigger picture, and I understand that if I don’t do my job properly and perform the role to the highest standards possible, it makes it difficult for you as my employer to achieve your own goals and objectives.”

Great answer to that question. Next one,

Question #5: Where do you see yourself in five years time? Or they might say, what are your, you know, future career plans?

Here’s really good example answer to this interview question.

Answer Example: “Well, the truth is, I’m now looking for long term employment and ideally, I would see myself still with you if I’m successful. I plan to work hard to learn the role quickly and get settled within the team as soon as possible.

Moving forward, if you’re satisfied with my performance, which I genuinely believe you will be, I would be happy to take on more responsibilities and even perhaps help train up future employees who join your organization in similar roles to this one.”

So these are great answers example.

Checkout more Common Phone Interview Questions

  • Why should we give you the position and not someone else?
  • What are your weaknesses? That’s the alternative to the strengths.
  • What is the best example of customer service you’ve come across?
  • What are you like at time management?
  • What do you like at taking criticism?
  • Have you ever held a position that wasn’t right for you?
  • What are your salary expectations?
  • Do you have any questions for us?

All of these questions and more are what you should expect the interviewer to find out

Thanks for reading this post article. I wish you all the very best in your pursuit to passing your telephone interview. Thank you.

by Scholars Hub

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